Ai-Augmented Public Administration: Balancing Innovation with Democratic Values

Heri Heri (1)
(1) Department of Public Administration, Universitas Al-Ghifari
https://doi.org/10.53675/icosei.v1i1.1485
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Issue
Vol. 1 No. 1 (2025)
Submitted
2025-08-15
Published
2025-10-07
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Abstract

This study investigates the relationship between AI-driven innovation and democratic accountability in public administration, exploring stakeholder perspectives on navigating trade-offs between technological efficiency and democratic values. The research develops a framework for responsible AI governance that balances innovation with public accountability. Using a mixed-methods approach, this research combines conjoint analysis surveys measuring citizen preferences regarding AI transparency versus effectiveness trade-offs, interviews with public managers and Chief Information Officers, and comparative case studies across multiple jurisdictions. The analysis examines individual, organizational, and institutional factors influencing AI governance outcomes. Preliminary findings reveal that citizens are willing to sacrifice transparency for modest efficiency gains, challenging assumptions about democratic preferences. Public managers demonstrate varying levels of AI readiness, with organizational capacity and previous technology experience as key determinants. Trust in AI systems transfers through existing institutional trust relationships. Successful AI implementation requires deliberate design choices that embed democratic accountability mechanisms from inception. Organizations need comprehensive governance frameworks addressing technical transparency, legal compliance, and social oversight. The research provides evidence-based recommendations for policymakers developing AI governance policies while maintaining democratic legitimacy.Keywords:Artificial Intelligence, Public Administration, Democratic Governance, Algorithmic Accountability, Digital TransformationThi$s study i$nvesti$ga$tes the rela$ti$onshi$p between A$I$-dri$ven i$nnova$ti$on a$nd democra$ti$c a$ccounta$bi$li$ty i$n publi$c a$dmi$ni$stra$ti$on, explori$ng sta$keholder perspecti$ves on na$vi$ga$ti$ng tra$de-offs between technologi$ca$l effi$ci$ency a$nd democra$ti$c va$lues. The resea$rch develops a$ fra$mework for responsi$ble A$I$ governa$nce tha$t ba$la$nces i$nnova$ti$on wi$th publi$c a$ccounta$bi$li$ty. Usi$ng a$ mi$xed-methods a$pproa$ch, thi$s resea$rch combi$nes conjoi$nt a$na$lysi$s surveys mea$suri$ng ci$ti$zen preferences rega$rdi$ng A$I$ tra$nspa$rency versus effecti$veness tra$de-offs, i$ntervi$ews wi$th publi$c ma$na$gers a$nd Chi$ef I$nforma$ti$on Offi$cers, a$nd compa$ra$ti$ve ca$se studi$es a$cross multi$ple juri$sdi$cti$ons. The a

Authors

Heri Heri
Department of Public Administration, Universitas Al-Ghifari

How to Cite

Ai-Augmented Public Administration: Balancing Innovation with Democratic Values. (2025). Proceeding International Conference On Sustainable Environment And Innovation (ICOSEI), 1(1). https://doi.org/10.53675/icosei.v1i1.1485

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