PENINGKATAN KUALITAS PELAYANAN MELALUI OPTIMALISASI PENANGANAN KELUHAN NASABAH PADA PT PEGADAIAN UPC CIJERAH KOTA BANDUNG. KarismaPro, [S. l.], v. 17, n. 01, 2026. DOI: 10.53675/6yh9gq68. Disponível em: https://journal2.unfari.ac.id/index.php/karismapro/article/view/1000164. Acesso em: 7 sep. 2026.