ANALISIS PERAN STRUKTUR ORGANISASI DALAM KUALITAS PELAYANAN PUBLIK DI DESA GUDANG KECAMATAN TANJUNGSARI KABUPATEN SUMEDANG

Muhammad Ridwan Caesar (1) , Ayyil Basyar (2) , Agung Rahmat Fathurohman (3) , Alfat Sahrajaz Chafshof (4) , Delia Tasyali (5)
(1) Program Studi Ilmu Administrasi Negara FISIP Unfari,
(2) UIN Sunan Gunung Djati Bandung,
(3) UIN Sunan Gunung Djati Bandung,
(4) UIN Sunan Gunung Djati Bandung,
(5) UIN Sunan Gunung Djati Bandung
https://doi.org/10.53675/neopolitea.v2i1.284
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Terbitan
Vol 2 No 1 (2021): NEO POLITEA
Telah diserahkan
2021-11-22
Diterbitkan
2021-05-31
PDF (Inggris)

Abstrak

Penelitian ini bertujuan untuk mengetahui peran struktur organisasi pada Kantor Desa Gudang, Kecamatan Tanjungsari, Kabupaten Sumedang dalam penyelenggaraan pelayanan publik. Masalah penelitian ini adalah adanya penambahan tugas bagi pejabat di Kantor Desa Gudang pada masa pandemik covid 19, sehingga membuat spesialisasi aktivitas menjadi hambatan dalam melaksanakan tugas. Penelitian ini menggunakan  pendekatan kualitatif. Teknik pengumpulan data dilakukan dengan metode wawancara dan observasi. Data diperoleh dari informan yang berjumlah tiga orang dan berbagai literatur. Hasil penelitian menunjukkan bahwa struktur organisasi berkaitan erat dalam penyelenggaraan pelayanan publik di kantor Desa Gudang Kecamatan. Struktur organisasi di Kantor Desa Gudang, Kecamatan Tanjungsari, Kabupeten Sumedang dapat berjalan dengan baik walaupun terdapat penambahan aktivitas bagi pejabat organisasi di masa pandemik covid 19.Kata Kunci : Struktur Organisasi, Aparatur Desa, Pelayanan publik, Masyarakat

Penulis

Muhammad Ridwan Caesar
Program Studi Ilmu Administrasi Negara FISIP Unfari
Ayyil Basyar
UIN Sunan Gunung Djati Bandung
Agung Rahmat Fathurohman
UIN Sunan Gunung Djati Bandung
Alfat Sahrajaz Chafshof
UIN Sunan Gunung Djati Bandung
Delia Tasyali
UIN Sunan Gunung Djati Bandung

Cara Mengutip

ANALISIS PERAN STRUKTUR ORGANISASI DALAM KUALITAS PELAYANAN PUBLIK DI DESA GUDANG KECAMATAN TANJUNGSARI KABUPATEN SUMEDANG. (2021). NEO POLITEA, 2(1), 12-22. https://doi.org/10.53675/neopolitea.v2i1.284

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